Dixence: Infrastructure Checkup 30-min audit · No commitment
Proof

What we can show you before you reply

The facts a careful buyer checks before answering a cold email, in one place, without adjectives.

In shortDixence is a small Swiss team of engineers, a brand of Idempotent Ltd, that maintains the stacks of fifteen engineering teams. About a hundred upstream charts tracked monthly for CVEs and upgrade order, about twenty composable stacks from cert-manager to the GPU operator, a monthly pinned release with changelog and security summary, a fixed monthly fee, and zero pages sent to a customer's on-call.

Numbers first, then how we work, then what we publish. No adjectives.

15engineering teams on stacks we maintain
~100upstream charts tracked for CVEs and upgrade order, monthly
~20composable stacks, cert-manager to the GPU operator
0pages sent to a customer's on-call

The stacks include cert-manager, ingress, CloudNativePG, Grafana, Loki, Mimir and the GPU operator stack. Every team gets a monthly pinned release with a changelog and a security summary.

How we work

We run the scheduled work

Monthly upgrades, patching, the runbook. Your team keeps on-call. We never take the pager, so nothing depends on us in the middle of your night.

Everything in your accounts

Repositories, state files, runbooks: all in your repos and your cloud accounts. If we went quiet, you'd have them the same morning.

Fixed monthly fee

The scope is written before the first month starts.

Seven hours ahead

Switzerland, seven hours ahead of the US East Coast. Maintenance is done before you log on.

What we publish

What we'll add here

A sample monthly changelog, anonymised, and one incident told in ten lines: the versions, the symptom, the delay and the fix. Until then, ask and we'll send the current month's changelog by email.

Who answers

Engineers only, no sales team.

Write to contact@dixence.dev

Get the monthly changelog

The current month's changelog and the matrix, by email, until the anonymised sample lands on this page. One email a month, nothing else.

Questions we get asked

What exactly do you maintain?

About twenty composable stacks: cert-manager, ingress, CloudNativePG, Grafana, Loki, Mimir and the GPU operator stack, among others. Every team gets a monthly pinned release with a changelog and a security summary.

What happens if Dixence disappears?

You keep everything. Repositories, state files and runbooks are in your repos and your cloud accounts, so you'd have them the same morning.

How is the price set?

A fixed monthly fee. The scope is written before the first month starts.

Who answers when we write?

Engineers only, no sales team, at contact@dixence.dev.

Who we are

A small Swiss team, engineers only. Dixence is a brand of Idempotent Ltd, Switzerland.